> For the complete documentation index, see [llms.txt](https://pb-apps.gitbook.io/lool/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pb-apps.gitbook.io/lool/why-arent-my-lens-options-showing-up.md).

# Why aren't my lens options showing up?

You can troubleshoot the problem by following these steps

## 1. Are the lens products available for sale?

#### 1.1 Confirm that the status of the lens product is "Active"

<figure><img src="https://726787322-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJfHIPqiZSixmeDOB7MdE%2Fuploads%2FN91TQQEyQ3dWU2JWnX0E%2Fimage.png?alt=media&amp;token=fe161b80-4f50-4d1e-97fe-20e7ee6ea19f" alt=""><figcaption></figcaption></figure>

#### 1.2 Confirm that the inventory of the lens products is greater than 0, or do not track the inventory.

<figure><img src="https://726787322-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJfHIPqiZSixmeDOB7MdE%2Fuploads%2FmLj5VM8UVZIR1W5pf4UE%2Fimage.png?alt=media&amp;token=85fac453-4460-4a5b-9725-a98dd76fb515" alt=""><figcaption></figcaption></figure>

## 2. Check whether the display conditions settings in the options are correct.

Here is an example: Only when the prescription type selected by the buyer is "Non-Prescription" will this option be displayed.

<figure><img src="https://726787322-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJfHIPqiZSixmeDOB7MdE%2Fuploads%2FfTfXl3tBz42rjPQzEGAG%2Fimage.png?alt=media&amp;token=829e7217-40d7-4936-a8d3-3b74282cccd8" alt=""><figcaption></figcaption></figure>

## 3. Rebind the products in the options section

You might have deleted the variants of the product in the product backend, resulting in inconsistent data.

<figure><img src="https://726787322-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJfHIPqiZSixmeDOB7MdE%2Fuploads%2FYLQDLmremWpo3b42tng6%2Fimage.png?alt=media&amp;token=1c56589b-fcaf-41b3-a013-3c8a2513db5f" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If none of the above three solutions can solve your problem, please send an email to <pengbo37877@gmail.com> and describe your issue in detail. We will handle it for you as soon as possible.
{% endhint %}